Jeffrey Mahoney


Jeff Mahoney has over 21 years of experience in the Hospitality Industry and has a true hands-on approach to his role as Director of Facilities Maintenance at Emerald Hospitality.  He works in partnership with the VP’s of Operations at Emerald as well as the property-level General Managers and Chief Engineers to provide creative solutions to the variety of operational challenges that are encountered from day-to-day.  Additionally, he leads the team in the creation of capital expenditure plans and budgets and oversees renovation project management for each of the Emerald properties.

As head of the Purchasing and Procurement program, Jeff cultivates solid partnerships with vendors and suppliers.  His advanced purchasing & procurement skills allow Emerald to balance consistent high quality scores as well as beautifully maintained physical assets with cost effectiveness & responsible financial stewardship to their owners and investors.

MarkBowen_D2B_5469 rt webMark Bowen


Mark began his career in hospitality as Chief Engineer at the Hilton Garden Inn of Freeport, Maine.  The hotel opened in 2005 and Mark was there prior to opening to work closely with the construction crew to ensure boilers and all maintenance items were installed correctly and safely.  Prior to the Hilton Garden inn, Mark attended Central Maine Vocational Technical School, studying Stationary Steam Engineering and worked at two power plants as a Control Room Operator and Shift Supervisor.  He earned is State of Maine First Class Engineer License and maintains the license today.

In 2007, Mark was nominated by his peers for the national Spirit of Pride Award with Hilton Garden Inn after proving to be an exceptional role model.  He won the award and joined an elite few who are recognized nationally with this honor.

Mark enjoys the different challenges presented to him on a regular basis with the hotels which keeps him very interested in his job.  Most importantly, however, he enjoys working with the people and is happy to be part of the Emerald team.

Jennifer Gerish


Jen is a true hospitality professional having grown up in the industry.  She has worked in a variety of hospitality and service positions, bringing over 20 years of experience to the Emerald team.  With Emerald, Jen has been an integral part of three hotel openings and has served on the property level in a variety of management positions.  Upon graduating from The Art Institute of Colorado in Denver, she has been able to combine her creativity and enthusiasm for hospitality with her role as Director of Interior Design.  Whether designing new builds or small to large renovations at Emerald’s existing properties, her goal is to ensure that every guest will always feel comfortable in their surroundings during their stay with us.

Gretchen Roberts


Gretchen Roberts serves as the Purchasing Manager for Emerald Hospitality Associates.  In this role she is responsible for all stages in the procurement process, preparing cost effective budgets for Property Improvement Plans (PIPs) that will benefit the owners/investors, and putting them into action until completion.

Before joining the Emerald team, Gretchen had over 17 years of Purchasing and Design experience.  In her previous job she was responsible for managing company-wide purchasing programs, coordinating and designing all the elements for the hotels, and managed capital expenditures projects and PIPs.

She also has past Food and Beverage Hotel experience working for Marriott International.  One of her roles for Marriott was in Chicago as the Executive Dining Room Manager at two top financial institutions. Her other F&B roles were in management in the restaurants and banquet departments.